Tell your pizza caterer about dietary requirements before booking and ask how ingredients, preparation, cooking and handover are managed. A vegan topping, gluten-free base or nut-free ingredient list does not automatically mean the whole mobile environment is free from cross-contact.
This guide helps you hold a useful conversation; guests with medical allergies or coeliac disease should make decisions from the caterer’s current written information and their own professional medical advice.
Start with a named guest list
Avoid sending only “some vegetarians and maybe one gluten-free.” Provide the number of guests in each group and distinguish preference from medical requirement where guests have told you it is relevant.
Ask guests to describe their needs in their own words rather than interpreting on their behalf.
Questions about ingredients
- Can you provide current ingredient and allergen information?
- Which pizza bases, sauces, cheeses and toppings are suitable?
- Can recipes or suppliers change before the event?
- How will any change be communicated?
- Are sides, desserts and condiments covered by the same information?
The published menu is a starting point, but the booking conversation should confirm the menu for your date.
Questions about preparation
Pizza uses flour throughout preparation, so gluten cross-contact needs a direct conversation. Ask:
- where dietary bases are stored and prepared;
- whether utensils, boards and containers are shared;
- how the oven and cooking surface are managed;
- whether airborne flour is present; and
- what the caterer can and cannot guarantee.
Do not convert “gluten-free ingredients are available” into “safe for coeliac guests” unless the caterer explicitly confirms that based on its process.
Vegan and vegetarian planning
Ask whether vegan cheese, dough, sauces and toppings are suitable and how the finished pizza is identified. Confirm whether meat and non-meat pizzas share preparation tools or surfaces if that matters to the guest.
A strong vegetarian choice should be included in the normal rotation so guests are not left waiting for an exceptional order.
Handover on the day
Agree how the dietary guest receives the correct food. Options may include asking for the guest by name, using a labelled box or directing them to one team member. A clear handover is safer than leaving a special pizza on a shared buffet without supervision.
Speak directly when necessary
For a serious allergy, ask whether the guest can speak with the caterer before the event. That avoids important information being diluted as it passes through the couple, venue and coordinator.
Record the agreed position
Put dietary requirements and the caterer’s response in writing. Reconfirm them with final guest numbers and make sure the on-site team receives the same information.
The Pizza People offers vegetarian and vegan menu options, but individual allergy and gluten questions must be discussed for the specific event. Send them through the enquiry form before relying on the quote estimator alone.